Patients, generally speaking, are not experts in healthcare.

But they typically do feel quite knowledgeable about their own unique situation – and whether the healthcare they are receiving is living up to their expectations.

Uniphy Service Excellence makes it easy for care team members to collect valuable patient experience data. That data can then be used not only to improve that patient’s experience but also to improve the overall quality of service delivered.

Find out more about how Service Excellence can be an integral part of your service quality assurance strategy.