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Contact us at 844.586.4749 and we will help you resolve any issues. For Uniphy Health and Practice Unite mobile app users, the answers below may be helpful.
Downloading & Upgrading the Practice Unite App
How do I download the Practice Unite App?
Difficulties accessing the Practice Unite App
First time users must contact support at firstname.lastname@example.org or call 844.586.4749. Existing users can click on ‘Send me my Access Code’ on the application home page and follow the instructions on the screen.
Please contact support at email@example.com or call 844.586.4749 if you need the desktop version.
Please reset Apple ID password. Please refer to Apple ID instructions.
Uninstall and reinstall the application. If the problem persists please contact support at firstname.lastname@example.org or call 844.586.4749.
Technical difficulties using the Practice Unite App
The app requites a Wi-Fi or cellular network to send and receive messages.
The app will appear under the App section. If the app doesn’t appear in that section, please click on ‘More’ to see the full list.
Updating personal settings
In the settings menu Practice Unite physicians are able to list the insurance Plans with which they participate. Other users seeking to refer patients to physicians who participate in specific plans will find this function helpful.
Using the mobile app’s dashboard
You can also choose a “Receipt Confirmation” to be notified if and when the Consultation was read. You also have the ability to review Consults that were sent to you by clicking on the ‘Consult’ icon and clicking on “Consults” in the top right hand corner.
The messages will be automatically deleted from your phone after 24 hours.
Accessing the web Desktop app
A desktop version can be provided to you. Please contact support at email@example.com or call 844.586.4749.
Multiple users are allowed to use the desktop application provided they all have a different email address. Please contact support at firstname.lastname@example.org or call 844.586.4749 for further assistance.