Hunterdon Healthcare Selects Secure mHealth App Platform
Practice Unite (now known as Uniphy Health) sets a new industry standard for delivering the highest level of service and support with customer engagement managers.
December 16, 2014 – Newark, NJ: Practice Unite, a customizable, HIPAA-compliant smartphone application, designed to improve communications and speed up workflows in hospitals, today announced that Hunterdon Healthcare has selected Practice Unite as its single, secure mobile communications platform provider. After an extensive review and comparison of other mobile communication vendors, Practice Unite was chosen for its proven track record of success, its many customizable application features and its unprecedented service and support.
Hunterdon Healthcare, which treats 8,600 inpatients annually, with 33,000 Emergency Department visits and over 292,000 outpatient visits per year, will use Practice Unite for its staff to communicate in a secure manner in order to streamline internal communications, improve physician response times, and increase time with patients.
Hunterdon Healthcare is acknowledged as a leader in developing comprehensive medical and health care services in the State of New Jersey. The hospital provides a full range of preventive, diagnostic and therapeutic inpatient and outpatient hospital and community health services. To deliver the best possible care to patients across their entire care system, Hunterdon Healthcare needed a safe and secure way for staff to communicate and send patient information using mobile technology.
“Hunterdon Healthcare clearly recognized the significant workflow improvements that a single, secure and customizable mobile communications platform can provide for its staff and across its care centers,” said Dr. Stuart Hochron, MD and co-founder of Practice Unite. “The hospital needed a way to improve mobile communications, and needed a high-level of service and support as well. Practice Unite has not only put a lot of innovative features and functionality into our platform, but has made sure that we are also setting new standards in customer support.”
With Practice Unite, the hospital’s clinicians, care teams, and support staff can easily find each other and communicate using secure text and photos, voice over Wi-Fi, and secure video teleconferencing. Using the Practice Unite platform, Hunterdon Healthcare will have the future ability to access in real-time critical lab results and utilize patient-centric collaboration tools such as rounding lists, care team texting, and shared patient notes that all synchronize with existing EHR and ADT systems.
“After evaluating several different vendors and piloting a few mobile communications platforms, there was no doubt that we were going to move forward and partner with Practice Unite. In addition to the highly-customizable communications platform, the level of attention and service and support we received from the company’s customer engagement managers was exceptional,” said Anthony Bellusco, web and mobile architect, Hunterdon Healthcare. “Mobile solutions have become increasingly important to our hospital, and our IT team expects a high-level of support in order to help streamline our adoption and deployment. Practice Unite provided that to us and so much more.”
Practice Unite backs its solutions with an unmatched customer service and support program. The company has a full team of customer engagement managers to support each customer’s deployment and unique integration and communication needs. Practice Unite’s customer engagement staff is focused on driving physician and staff adoption within the hospital facility – delivering total customer satisfaction.
“There is no other mhealth communications platform company in the industry that has designed its portfolio of offerings with serviceability in mind. Practice Unite engineers sit side by side customer support representatives making sure that our applications are created and designed for easy deployment, adoption and service,” said Adam Turinas, chief executive officer and co-founder Practice Unite.
About Hunterdon Healthcare
Under the corporate organization, Hunterdon Healthcare constitutes the sole member of Hunterdon Medical Center, Hunterdon Medical Center Foundation, Hunterdon Regional Community Health and Mid-jersey Health Corporation.
Hunterdon Medical Center, the flagship hospital, is a 178-bed non-profit community hospital that is acknowledged as a leader in developing comprehensive medical and health care services. Our goal is to meet the needs with healthcare that is compassionate and effective. We provide a full range of preventive, diagnostic and therapeutic inpatient and outpatient hospital and community health services. Our staff is committed to providing the highest quality care to our patients. Hunterdon Medical Center treats over 8,600 inpatients annually, with 33,000 Emergency Department visits and over 292,000 outpatient visits per year.
The Hunterdon Medical Center is also a teaching institution and is affiliated with the University of Medicine and Dentistry of New Jersey – Robert Wood Johnson Medical School. The Family Medicine Residency Program is one of the first in the nation for the training of specialists in family medicine.
Hunterdon Medical Center is licensed by the New Jersey Department of Health, and accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). It is designated a Magnet hospital for superior nursing care.
About Practice Unite®
Practice Unite is designed to be a healthcare organization’s platform for HIPAA-compliant mobile communication and collaboration applications. Solutions achieve high physician adoption, are easily tailored to a healthcare organization’s unique needs, and interface with the EHR and other clinical systems. Practice Unite backs solutions with unmatched customer support.
Practice Unite helps customers leverage Smartphone technology to improve their performance, reduce their costs and risk, and improve patient satisfaction. Practice Unite’s solutions include patient-centric in-patient, post-discharge, and long-term care clinical applications for care teams and patients, as well as operational applications that automate bed management, service recovery, and other processes.
Clinicians, care teams, and support staff can easily find each other and communicate using secure text and photos, voice over Wi-Fi, and secure video teleconferencing. Patient-centric collaboration tools include rounding lists, care team texting, and shared patient notes that all synchronize with EHR and ADT systems. Patients can also communicate securely with select members of their care team.
Solutions are tailored to streamline existing clinical workflows, and include delivering critical labs, diagnostic imaging and pathology reports, and consults to clinicians’ mobile devices. This is implemented through HL7 interfaces with the organization’s EHR and other clinical systems.
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